CaseStudies

Conversational Chatbot for 24/7 Customer Support Assistance

Deployed an Intelligent Virtual Assistant called ‘Sophie’ on the client’s website to enable faster query resolution by guiding the visitor through every step.

Domain: Artificial Intelligence 

We designed and built an AI-powered chatbot that reduced customer service costs and helped the client scale their customer support effectively.

  • Instant resolutions to provide better customer satisfaction
  • 24/7 customer service support by providing resolutions to common queries
  • Enhanced user experience by giving them access to the entire knowledge base through the chatbot

Want to explore all the ways you can start, run & grow your business?