CaseStudies

Shifting from Keyword-based to Intent based Search

First-of-its-kind mobile app with an intent based search option for finding nearby restaurants

Domain: Artificial Intelligence Digital Engineering 

With a clearer picture of what customers wanted, the in-built recommendation engine suggested restaurants more relevant to what they searched for. The engine trains and retrains itself based on the data collected in real-time to improve performance without interference.

  • Improved conversion rate by pairing search result with recommendations of similar options
  • Increased customer satisfaction by providing personalised recommendations
  • Increased loyalty by catering to the customers’ choices and needs

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