Introduction to Artificial Intelligence and Machine Learning 

Artificial Intelligence (AI) is a technology that aims at imbibing human intelligence with machines. Machine Learning (ML) a subset of AI, trains machines to learn, adapt and make decisions based on experience than predefined rules. This enables them to develop statistical models allowing them to mimic actions effectively. 

How does investing in AI & ML resources help the companies?

The field of artificial intelligence and machine learning has witnessed advancements in recent decades. These advancements have empowered AI and ML techniques to deliver promising outcomes across industries. Here’s a summary of how organizations are leveraging AI and ML in their business processes for benefits.

Reduction in employee work pressure

AI technology can be deployed to handle tasks such as addressing asked questions or monitoring routine transactions. By doing AI powered systems can act both as chatbots or customer support agents significantly reducing the workload, on employees. Consequently, human workers can focus their energy on tasks that require creativity and direct human involvement. 

Maintenance of inventory

Managing inventory can be a time-consuming task, for large businesses. However, it is possible to automate this process with effort by utilizing intelligence (AI). Even simple AI and machine learning systems programmed using ML languages can effectively handle inventory management often requiring little to no intervention. 

Easy analysis of a huge dataset

In today’s world we are surrounded by a large amount of data. This holds true for companies as they process hundreds and thousands of transactions every day. AI powered machines can analyze these datasets and can identify hidden patterns that may not be apparent to humans. This ability makes them more efficient and faster in terms of analyzing data. 

Facilitate decision making

AI goes beyond analyzing data; it also enables systems to draw insights from the results obtained. These insights often lead to approaches, in decision making. For instance, AI can predict the products that a specific customer’s most likely to purchase from a store. 

Help in market analysis

Artificial intelligence can be utilized to showcase information or advertisements related to a range of products. Trained AI systems can effectively monitor real time price fluctuations allowing for adjustments, in commodity costs based on demand. This automation of the sales process for existing goods can also help businesses expand their market by discovering more appealing products.  

Ensure security maintenance

AI systems can be trained to detect activities and unethical transactions providing a seamless experience for customers. This is particularly beneficial, for companies that develop automated systems or deal with sensitive information. 

The benefits mentioned above only scratch the surface of the advantages that AI offers in the sector.

Features Facilitating Implementation of AI and ML

It’s important to note that implementing AI oriented systems is not a task. Despite its evolution AI still contains complexities within its architecture. Currently the field of AI is considered an area of expertise that requires a team of specialists. 

In addition, the use of machine learning techniques requires huge computational power and sophisticated resources. In either scenario there are two solutions: 

(i) Allocation of dedicated resources 

If the employees, within the company are research oriented and interested in developing skills it may be suitable to create a dedicated team to work on implementing AI. They can continuously enhance their abilities through courses, workshops and extensive reading materials. The same applies to hardware and software requirements; if feasible dedicated computing resources can be assigned for AI purposes. 

(ii) Availing third-party services

If allocating resources is not feasible, companies can always explore third party solutions. There are AI companies that help in implementing AI through expert teams. Additionally, there are open-source software options and cloud services available to facilitate adoption of AI. This type of support is particularly beneficial for enterprises, with resources. 
While these aspects make AI deployment relatively easier it is important for each company to consider their requirements when incorporating intelligence. 

There may come a time when it becomes necessary to revamp the business process while clearly defining the point at which AI takes precedence over involvement. This is important because machine learning techniques should complement the existing system enhancing its efficiency without disrupting the core operations. To achieve this goal, it is crucial to select the technology for the specific application, a task that requires expertise in AI. 


Rapidly advancing AI machine learning technology has shown promising results in various domains. In the industrial sector, deployment of AI improves efficiency, ensures security, increases customer relationship and trust, hikes customer retention rate, increases productivity, enhances job satisfaction, expands data processing capabilities, provides a competitive edge, improves management and increases reliability. In an overall sense, investing in AI and ML resources is seen to be critical to ensure sustained industrial growth.

Want to explore all the ways you can start, run & grow your business?